Privacy policy

Effective Date: September 01, 2020

Privacy policy coverage

Our Policy covers how and why we collect, use, protect, and share your (as a Client or Partner) personal information:

  • On our websites and mobile apps where this Policy is posted.

Our policy focuses on personal information - information that identifies you or can reasonably be linked to information that identifies you. For example, when you place a purchase, we collect personal information such as your name, address, phone number to complete your order, or passport information to complete the services you ordered.

We require our partners, business partners, and service providers to properly manage your personal information. Our employees are responsible for ensuring compliance with this Policy. We require everyone who manages our customers ' personal information to do so properly and in accordance with our policies.

What information do we collect?

By submitting your personal data, you consent to their processing by GENESIS LLC in order for the Seller and/or its partners to fulfill their obligations to you (becoming a Client), sell goods and provide services, use services related to the GENESIS brand, provide reference information, as well as for the promotion of goods, works and services, and also agrees to receive advertising and informational messages and service messages.

We collect two types of information:

  • the information we receive from you, and
  • information we receive from others.

The information we receive from you includes information that you share with us, such as when you create an account on one of our websites. This also includes information that you provide to us through technology, such as a cookie that is placed on your computer when you visit our websites. We also collect information from other sources to help us Supplement our records, improve the personalization of our services to you, and detect fraud. Our goal is to limit the information we collect to the information necessary to support our business.

We collect information to deliver the products and services you request, as well as to improve your purchases. We collect information from you in various ways when you interact with our stores, websites, and mobile services.

Information we receive from you

You share information with us in various ways through our services and on the Internet. For example, you share information when you:

  • Make a purchase in our marketplace 2booster.com;
  • Create an account on one of our websites or mobile services;
  • Fill out various forms, questionnaires and questionnaires on our websites;
  • Participate in our programs and promotions on Instagram and other social networks;
  • Contact us;
  • Post a review or comment on one of our social media pages, write a review or other content, on one of our websites or mobile services;
  • Participate in contests, sweepstakes, promotions, or surveys.

When you participate in these activities, you may share various types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth and payment information, email address, and passport information.

You also provide us with information in other ways using technology. This information is collected anonymously, but some of this information may be related to you personally. This information helps our websites and mobile services work correctly and supports our marketing and analytical efforts - our efforts to understand our customers ' needs and provide information about our products and services. The technologies we use help us analyze your data. Here are some examples of what we can collect and process (including using Yandex Metrics and Google Analytics):

  • Information about the device:We collect technical information when you visit our websites or use our mobile apps or services. This includes information such as the IP address, the type of mobile device you use, your device's operating system and browser type, the unique device ID, the address of the referring websites, the path you follow through our websites, and others. Information about your session on our websites.
  • Viewing information:We use technologies such as cookies, web beacons, and mobile device identifiers to collect information about the use of our websites and mobile services. Cookies allow us to provide you with relevant information as you use or return to our sites. Web beacons let us know whether a particular page has been visited, whether an email has been opened, or whether banner ads on our sites and other sites have been effective. We use these tools to provide a continuous and more personalized shopping experience.
  • Location information:We may collect information about your location if your device is configured to provide location information.

The information you transmit to us is collected only with your consent.

Information we receive from other sources

We collect information about you from other sources to help us correct or Supplement our data, improve the quality or personalize our services for you, and prevent or detect fraud. We collect personal information from consumer awareness agencies in conjunction with products or services that involve financial risk to 2booster.com.

Registration on the site

By registering on the Site (including second-level domains) or in the mobile app 2booster.com, you, in accordance with part 1 of article 18 of the Federal law "on advertising", give your consent to receive advertising messages from GENESIS LLC and their partners.

If you do not want to receive advertising messages, change the corresponding subscription settings in the corresponding section of your personal account on the corresponding Website or in the mobile app 2booster.com.

GENESIS LLC has the right to send advertising and informational messages to Clients. The Client's subscription to receive all types of advertising and service messages is considered issued by default. The client has the right to refuse to receive such messages by changing the settings in the personal account on the site 2booster.com, or by performing actions, the list of which is specified by the link placed in the text of the message sent to the email address.

How do we use your personal information?

We use your personal information to provide you with products and services, for example, to fulfill your requests for products or services, or to personalize our offers for you. We also use your personal information to support our services and business functions, such as fraud prevention, marketing, and legal functions.

Here are some examples, not limited to:

  • To meet your requests for products and services and communicate with you about these requests;
  • Register and maintain your account;
  • For conducting contests, sweepstakes, promotions and surveys, identifying winners and delivering prizes;
  • Provide customer service and alert you about the product, including reviews;
  • To help us personalize our service offerings, websites, mobile services, and advertising;
  • To help us improve the product range in our store and its implementation through our website and mobile apps;
  • To send you information about our products, services, and promotions;
  • To respond to the feedback and comments you provide to us;
  • To protect the security and integrity of our websites, mobile services, and our business;
  • For the performance of a contract to which the personal data subject is a party or a beneficiary or guarantor, as well as for the conclusion of a contract on the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or guarantor;
  • For the exchange of documents in electronic document management systems.

To do this, we combine personal and non-personal information collected online and offline, including information from third-party sources. We also share or receive your personal information in our group of companies, for example, in 2booster.com, for these purposes, within the law.

How we share your personal information outside of 2booster.com?

We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as running our business, when required by law, or with your consent.

We will not share your personal information outside of our group of Companies, except in the following cases:

Service provider.

We share personal information about you with service providers that help us in our business, including delivery service providers, billing and refund service providers, banks, payment systems, payment card processors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf.

Joint branded products and services.

We may share your personal information with companies that offer joint branded products or services, or with banks to make purchases in installments. These companies are prohibited from using your personal information for any purpose other than to offer these products and services offered together.

Legal requirements and protection of our company and others.

We may share your personal information in other special circumstances, which include situations where an exchange is required by law, or we believe that an exchange will help protect security, property, or rights 2booster.com, our customers, our employees, or others. Examples include:

  • Protecting the health or safety of customers;
  • Fight against crimes committed against the property of "GENESIS" LLC»;
  • The identification and elimination of fraud or financial risk;
  • Response to a search warrant or other valid legal request;
  • Responding to investigative authorities in cases of violation of the agreement or violation of the law.

The transfer of the business.

In the event of a merger, sale, or reorganization of all or part of our business (including transfers made as part of bankruptcy proceedings), your personal information may be transferred to the successor business. We will use reasonable measures to ensure that any successor will handle your information in accordance with this Policy.

With your consent.

Under any circumstances other than those described above, we will request your consent before we transfer your personal information outside of our Group of Companies, and we will not sell your personal information.

Destruction.

We destroy or depersonalize personal data when the purposes of processing are achieved, if it is no longer necessary to achieve the purpose of processing, or upon request from the personal data subject.

What is your choice?

You have a choice of different ways to collect, use, and share your personal information.

  • You can choose whether or not to subscribe to marketing, newsletters, and others. You can make changes or unsubscribe in your personal account in the "Settings" section.

Some of our mobile services use information about your device's location. You can configure your mobile device settings at any time to control whether your device transmits this location information.

We want to offer you different ways to collect, use, or share your personal information. These options are described below.

Marketing preferences.

When we send you marketing messages, we use the following standards:

  • We use the opt-out standard for email or for other communications, such as mailing lists. Refusal means that we can contact you, but will stop at your request (as described below).

Please note that these standards may not apply to communications related to our health and Wellness activities or the protection of our customers 'or employees' data.

If you contact us by email or by post, be sure to include your full name, the types of messages you would like to receive or not receive, and the associated contact details. For example, if you want to unsubscribe from mail, enter your email address. It may take up to ten days to process your email-related requests, and up to 30 days to process your requests related to phone calls, text messages, and information exchange with your consent. Please note that mailing lists are often prepared many weeks in advance, and you can continue to receive mail for a period of six to ten weeks.

Please note that even if you have refused to receive marketing messages from us, we may still contact you for informational purposes, including payment processing. Examples include customer service contacts, product information, service notifications or reminders, customer surveys, or reviews. We may also need to contact you with questions or information regarding your order.

Interest-based advertising preferences

We personalize your experience on our websites and mobile services by showing you ads that match your interests. For example, if you view or buy electronics from us or other sites, we may show you electronics ads when you continue to browse the Internet.

We show you ads related to 2booster.com or our advertising partners, who may use your browsing history on their respective websites and mobile services to serve you interest-based ads. You can also see ads 2booster.com on the relevant websites and mobile services, depending on how you view it. We do not share personal information about you with Companies that place ads on their sites without your consent.

Mobile location settings

Some of our mobile services use information about your device's location. You can configure your mobile device settings at any time to control whether your device transmits this location information. See the instructions for your device to learn more about these settings.

Access and update your personal information?

We provide you with various ways to access or update your personal information, including contact information and account information. We also take reasonable steps to ensure that your personal information is accurate and complete.

You can access or update your personal information, including contact information or account information, in the following ways:

  • If you have created an account on one of our websites, log in to your account. Once you do this, you will be able to enter and update your own contact details and billing information, as well as contact information for the recipients you have specified.
  • Contact us using one of the methods listed in the "Help" -> "Feedback"section. Please describe in your request the information you want to access and the changes you requested. We will provide you with the requested personal information if it is reasonably available, unless it violates the privacy of others and is subject to reasonable restrictions provided for by law and internal procedures. Otherwise, we will describe the types of information we normally collect. We will provide access and make changes that you request, or provide an explanation of what actions we can take in relation to the request.
  • If you need access to your personal information related to the specified service provided to you by the service provider 2booster.com or a business partner, we will refer you to the service provider or business partner. Please contact us via the "Contacts" section.
  • If you want to delete your account on websites or mobile services, you need to send a written request to The company's legal address or to us at support@2booster.com with a corresponding request. This action does not imply revocation of the Client's consent to the processing of their personal data.

Storage and use of information by the Client

The client undertakes not to disclose to third parties the username and password used for identification in our websites and mobile applications where this Policy is posted. The Client also undertakes to ensure due diligence when storing and using the username and password (including, but not limited to: use licensed antivirus programs, use complex alphanumeric combinations when creating a password, do not make available to third parties a computer or other equipment with the Client's username and password entered on it, etc.), as well as authentication devices on websites and mobile applications.

If we suspect that a third party or malicious software is using your account, we will be forced to unilaterally change or reset your authentication data.

How do we protect your personal information?

We are aware of the importance of ensuring the security of our customers ' personal information.

We have a team of employees who are responsible for ensuring the security of your information. If you make purchases on our websites or through our mobile services, we use reasonable security measures, including physical, administrative, and technical security measures. These measures may include access controls or other physical security measures, information security technologies and policies, procedures to help ensure that information is properly deleted, and training programs.

Here are some examples of the security measures we use to protect your personal information:

Passwords are required to access your online account. Please keep this password secret.
An encryption technology called Secure Sockets Layer (SSL) helps protect personal information in certain areas of our websites while being transmitted over the Internet. The presence of SSL encryption can be indicated by https in the browser URL or by an image of a closed lock or solid key in the browser window. These instructions may not be available for mobile services that use SSL.

Your right

You can request and receive information about the methods of processing personal data used by GENESIS LLC, the volumes, terms of processing and storage of other data provided for by Federal Law No. 152 "on personal data", as well as withdraw consent to the processing of Your personal data, if the official request is correctly made. If you send an official request to GENESIS LLC, you must specify in the request text:

  • Full name;
  • the number of the main identity document of the personal data subject or its representative, information about the date of issue of the specified document and the issuing authority, OR other data that uniquely identifies You (in particular, the phone number and email address used when registering on the site);
  • information confirming Your participation in the relationship with GENESIS LLC or information that otherwise confirms the fact of processing personal data of GENESIS LLC»;
  • signature of the citizen (or his legal representative). If the request is sent in electronic form, it must be issued as an electronic document and signed with an electronic signature in accordance with the legislation of the country.
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